Missing product keys

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caiosales
Posts: 1
Joined: Mon Aug 25, 2025 5:43 pm

Missing product keys

Post by caiosales » Mon Aug 25, 2025 5:50 pm

After almost a decade I just found my old drumsticks and camera, but do not have the ringlight or software code. Is there any way I can get a new product code and can I play without ringlinght?
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Richard
Posts: 1066
Joined: Wed Feb 26, 2014 1:45 am

Re: Missing product keys

Post by Richard » Wed Aug 27, 2025 3:29 pm

Hi, I believe my colleague Maria has been helping you with this over email. Let me know if you need anything else.
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Chrisdrums560
Posts: 1
Joined: Wed Sep 10, 2025 7:45 am

Re: Missing product keys

Post by Chrisdrums560 » Wed Sep 10, 2025 7:53 am

Hi, im in the same situation, i can't found my product key, i have all accesories and i boutght Aerodrums in 2016 but i lost my product key :( Please helpme.
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Richard
Posts: 1066
Joined: Wed Feb 26, 2014 1:45 am

Re: Missing product keys

Post by Richard » Thu Sep 11, 2025 12:36 pm

I sent you a PM.
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