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Lighting Ring leak into Camera

Posted: Mon Nov 28, 2022 6:37 am
by victorvong
Hi Aerodrum and all

I just bought a kit, Thought could learn a new skill in a quiet environment.
The first use is okay, but the second time ring light seems to leak in.
Screenshot 2022-11-28 113516.png
Screenshot 2022-11-28 113516.png (344.86 KiB) Viewed 4904 times
Screenshot 2022-11-28 113453.png
Screenshot 2022-11-28 113453.png (286.47 KiB) Viewed 4904 times
Screenshot 2022-11-28 113435.png
Screenshot 2022-11-28 113435.png (346.03 KiB) Viewed 4904 times

Re: Lighting Ring leak into Camera

Posted: Wed Nov 30, 2022 11:06 am
by Richard
Hi, I'm sorry about this - it looks like the lens on the lamp has gotten dislodged.

To fix this can you try the following:

Remove the lamp from the camera and place it flat on its back on a table. (The black plastic part should be in contact with the table, not the LED ring.)

Then, with a piece of cloth or tissue over your thumb (to keep the lens clean), press very hard with your thumb straight down the middle of the lens towards the table.

The lens should slot into place and you should no longer see the ring of red blobs that you're seeing now.

In case you're still having an issue, please let me know.