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Second hand (software dl problem)

Posted: Tue Aug 31, 2021 7:27 pm
by ecoutecapodcast
Hi!
I've just received the kit I bought second hand. Inside the box is the activation code but it doesn't seem to work. When I put in in the box, nothing happens even if I tried it on 3 different browsers.
Could someone explain to me how to fix this? I can't wait to try this device!
Thanks in advance!

Re: Second hand (software dl problem)

Posted: Thu Sep 02, 2021 2:53 pm
by Richard
Hi, it could be a problem with how you're entering the product code. It's easy to confuse the letter 'O' for the number '0'. In any case, I have sent you a PM.