Light is causing reflections

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Chrisss
Posts: 2
Joined: Sat Jan 23, 2021 1:30 pm

Light is causing reflections

Post by Chrisss » Sat Jan 23, 2021 1:39 pm

Hey Richard,
I´m having trouble setting up my aerodrums.
The light is causing reflections, which make it impossible to play.
The effect appears, whether the camera is turned clockwise or counterclockwise.
I have attached some images below.
Any idea on how to fix this?
Thanks in advance!

Chris
Attachments
aero2.jpg
aero2.jpg (245.65 KiB) Viewed 1148 times
aero1.jpg
aero1.jpg (238.8 KiB) Viewed 1148 times

Richard
Posts: 850
Joined: Wed Feb 26, 2014 1:45 am

Re: Light is causing reflections

Post by Richard » Mon Jan 25, 2021 12:29 pm

Hi Chris, this looks like the same issue as the one described here:
viewtopic.php?f=9&t=34262&p=40761
It happens when the lens becomes dislodged in the USB lamp.
You should be able to fix it easily by pressing the lens firmly back into place.
Let me know if it's still causing a problem.

Chrisss
Posts: 2
Joined: Sat Jan 23, 2021 1:30 pm

Re: Light is causing reflections

Post by Chrisss » Mon Jan 25, 2021 12:43 pm

Sadly not, the lense is not loose or dislocated in any way...

Richard
Posts: 850
Joined: Wed Feb 26, 2014 1:45 am

Re: Light is causing reflections

Post by Richard » Mon Jan 25, 2021 1:12 pm

That's strange. We're wondering if there is a physical defect with one of the parts - would you be able to send close up photos of the front of the lamp, the back of the lamp and the front of the camera (with the lamp removed)?

If you prefer to email, you can find our support email address at https://aerodrums.com/contact-us/

Thanks.

Wolfgang
Posts: 122
Joined: Tue Jul 07, 2015 11:36 am

Re: Light is causing reflections

Post by Wolfgang » Thu Jan 28, 2021 10:58 am

Something like this happened to me. For me it was the transparent lamp cover which became dislodged. Someone knocked over my stand and one of the three hooks broke. I fixed it provisionally with some transparent scotch.

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