Can't install camera drive - windows 10 Intel Iris

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rafael_arosa
Posts: 1
Joined: Sat Jan 16, 2021 2:04 am

Can't install camera drive - windows 10 Intel Iris

Post by rafael_arosa » Sat Jan 16, 2021 2:09 am

I bought the aerodrums and am deeply frustrated.

I've been trying to install for hours but the camera driver doesn't seem to install.

I've done all the troubleshooting procedures.

I've tried to install in safe mode.

I tried to plug in the camera at different times.

I disabled the laptop's webcam.

There is no Eye cam installed in the device manager.

My notebook is an IDEAPAD LENOVO S145 with Intel Iris Plus Video Card and windows 10.

Richard
Posts: 857
Joined: Wed Feb 26, 2014 1:45 am

Re: Can't install camera drive - windows 10 Intel Iris

Post by Richard » Mon Jan 18, 2021 2:32 pm

I'm sorry that you're having problems getting set up - I see that my colleague Yann has replied to your email with advice on how to resolve the issue.

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