Launching Aerodrums crashes audio driver
Posted: Fri Sep 04, 2020 2:12 pm
Good afternoon,
I have installed Aerodrums on my new laptop, using all default settings. It picked the camera up first time which was great.
However, upon launching the Aerodrums application (not clicking anything thereafter, purely just launching Aerodrums).
Restarting the Windows Audio Endpoint Builder service obviously brings the driver back up, but upon launching Aerodrums again, it goes again.
Symptoms: Before launching Aerodrums, everything is fine.
After launching Aerodrums, any sound (system sound, application sound, speaker/headphone test) causes a loud static noise over the sound that is being played for a couple of seconds. Any use of any sound device causes this, until the service is restarted as above.
Troubleshooting steps attempted:
1. Cycled through the different audio device options in AeroDrums. Same results for all, except:
1a. When I test ASIO4ALL V2 I get no sound whatsoever, system audio is still broken
1b. When I test 'Headphones (Realtek HD Audio 2)' I get an error message:
'Could not initialize the audio device, Aerodrums will not be able to output audio. Please check if a program that requires exclusive access to your default sound card is running. For example, an audio program configured to use ASIO through the ASIO4All driver. Please ignore this warning if you intend to trigger that program with Aerodrums (e.g. a drum sampler)'
There are no other programs running.
2. Restarted machine.
3. Disabled and re-enabled devices in device manager.
4. Restarted all audio-related services
5. Updated all of my drivers (they were already up to date) and checked through Windows Update for any updates.
6. Removed and re-installed Aerodrums, checking for latest version (confirmed latest version, installer is 1-1-1)
Setup: Lenovo ideapad gaming 3i 15imh05
Processor: i5 10300h
RAM: 8gb, single channel
GPU: GTX 1650 TI
Windows Version: 10.0.18363 Build 18363
Storage: 256gb SSD (100+gb free)
I'm looking to play Aerodrums into FL Studio, but just being able to play at all would be a great start!
Thanks,
Sam
I have installed Aerodrums on my new laptop, using all default settings. It picked the camera up first time which was great.
However, upon launching the Aerodrums application (not clicking anything thereafter, purely just launching Aerodrums).
Restarting the Windows Audio Endpoint Builder service obviously brings the driver back up, but upon launching Aerodrums again, it goes again.
Symptoms: Before launching Aerodrums, everything is fine.
After launching Aerodrums, any sound (system sound, application sound, speaker/headphone test) causes a loud static noise over the sound that is being played for a couple of seconds. Any use of any sound device causes this, until the service is restarted as above.
Troubleshooting steps attempted:
1. Cycled through the different audio device options in AeroDrums. Same results for all, except:
1a. When I test ASIO4ALL V2 I get no sound whatsoever, system audio is still broken
1b. When I test 'Headphones (Realtek HD Audio 2)' I get an error message:
'Could not initialize the audio device, Aerodrums will not be able to output audio. Please check if a program that requires exclusive access to your default sound card is running. For example, an audio program configured to use ASIO through the ASIO4All driver. Please ignore this warning if you intend to trigger that program with Aerodrums (e.g. a drum sampler)'
There are no other programs running.
2. Restarted machine.
3. Disabled and re-enabled devices in device manager.
4. Restarted all audio-related services
5. Updated all of my drivers (they were already up to date) and checked through Windows Update for any updates.
6. Removed and re-installed Aerodrums, checking for latest version (confirmed latest version, installer is 1-1-1)
Setup: Lenovo ideapad gaming 3i 15imh05
Processor: i5 10300h
RAM: 8gb, single channel
GPU: GTX 1650 TI
Windows Version: 10.0.18363 Build 18363
Storage: 256gb SSD (100+gb free)
I'm looking to play Aerodrums into FL Studio, but just being able to play at all would be a great start!
Thanks,
Sam