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LOST PRODUCT KEY

Posted: Sat May 30, 2020 7:00 pm
by sefaocakli
Hello there,

Recently i got back my aerodrum from my friend which i bought nearly 3 years ago, but appereantly she lost the product key, can you help me out how to install the software ?

Regards

Re: LOST PRODUCT KEY

Posted: Mon Jun 01, 2020 1:53 pm
by Richard
Hi, I sent you a PM with instructions.

Re: LOST PRODUCT KEY

Posted: Sun Jun 28, 2020 2:45 pm
by dillonhow
I have come across the same issue , I miss placed the card from the interior top of the box . Really interested in 3D and vr

Re: LOST PRODUCT KEY

Posted: Mon Jun 29, 2020 10:16 am
by Richard
Sending you a PM now.

Re: LOST PRODUCT KEY

Posted: Fri Jun 24, 2022 6:26 am
by tutur
Richard wrote:
Mon Jun 01, 2020 1:53 pm
Hi, I sent you a PM with instructions.
Could you send me the instructions too, please. Thank you

Re: LOST PRODUCT KEY

Posted: Fri Jan 06, 2023 6:30 pm
by spoox
same as everyone, i lost my product key. (don't have the box anymore)
i have the aerodrums kit since 2016, so i changed few times my computer.

Re: LOST PRODUCT KEY

Posted: Tue Mar 07, 2023 8:47 am
by burnhard
Same here, no reply to my Email last week. I accidentally disposed the box and was surprised that was the only place with a product key :D

Re: LOST PRODUCT KEY

Posted: Wed Feb 14, 2024 7:59 pm
by eldenvillarin
I don't have the product key because my friend gifted me his Aerodrums. Can I get help please? Thanks.

Re: LOST PRODUCT KEY

Posted: Sun Feb 18, 2024 5:06 pm
by burnhard
burnhard wrote:
Tue Mar 07, 2023 8:47 am
Same here, no reply to my Email last week. I accidentally disposed the box and was surprised that was the only place with a product key :D

I sent in proof of installation, photo of parts, etc. Aerodrums never replied, one year now.

Re: LOST PRODUCT KEY

Posted: Mon Feb 19, 2024 11:35 am
by Richard
Hi Bernhard, I'm sorry for the confusion. In the email you sent to us a year ago you said you were able to open Aerodrums by booting from a backup drive of your old computer. So we must have assumed that you resolved the problem yourself. I'm sorry about that - we will reply to that email now.