Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

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eriklharper
Posts: 17
Joined: Tue Jun 05, 2018 12:31 am

Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by eriklharper » Tue Feb 14, 2023 11:07 pm

I got a new computer and I've noticed the camera consistently fails to mount regardless of what I try to get the light to turn on. I can't tell if my camera has gone bad, or its the USB to USB-C adapter I'm using (JSAUX brand) or if its a USB glitch in the computer itself, or another computer hardware issue. I try plugging it into all the 3 usb-c ports on my computer and I can never get it to recognize the camera the first time I try. Randomly it will sometimes mount and the camera's blue light will turn on, but I have no way of knowing when it will work and when it won't, so this is hugely problematic from a reliability/gigging standpoint.

Any help much appreciated. Hardware specs in the Subject.

Richard
Posts: 928
Joined: Wed Feb 26, 2014 1:45 am

Re: Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by Richard » Fri Feb 17, 2023 12:11 pm

In our experience some non-Apple branded USB-A to USB-C adapters don't work well. We recommend using an Apple-certified single socket adapter.

For the lamp it's not necessary for it to be plugged into a computer, it can just as well be powered from a phone charger plugged into the wall, for example, if that's more convenient for you.

eriklharper
Posts: 17
Joined: Tue Jun 05, 2018 12:31 am

Re: Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by eriklharper » Wed Feb 22, 2023 8:34 pm

Thanks Richard! I've been having the suspicion that these JSAUX and Anker adapters I bought on amazon are just pieces of trash. I feel like I have issues with other peripherals I need to connect to my macbooks too. Sounds like its best to shell out the bigger bucks for the Apple products.

sooma007
Posts: 13
Joined: Tue Mar 08, 2016 4:23 pm

Re: Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by sooma007 » Mon Mar 13, 2023 1:59 am

Hi Eric,

I am very interested to know how you got on with using the apple adapters for the Aerodrums camera and light?

Also I am thinking of buying a m1 mac book. Could I ask you how Aerodrums runs on it? Also can it run natively or through Rosetta?

thanks

Simon

eriklharper
Posts: 17
Joined: Tue Jun 05, 2018 12:31 am

Re: Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by eriklharper » Mon Mar 13, 2023 5:39 pm

I haven't acquired any apple adapters (yet) but I'll make sure to update this thread if and when I do accomplish that at some point in the future. Also, for the record, I have successfully run Aerodrums on M1 and M2 macbooks and the software itself works fine on both.

sooma007
Posts: 13
Joined: Tue Mar 08, 2016 4:23 pm

Re: Camera fails to mount on new M1 Macbook Pro 16-inch 2021 Ventura 13.1

Post by sooma007 » Mon Mar 13, 2023 5:48 pm

Thanks Eric thats good to know that Aerodrums works fine in the m1 and m2 chip. I hope the adapters work well.

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