Not too happy so far
Posted: Sun Mar 28, 2021 10:40 pm
I just shut off an email to support. Did not realize that there was online boards. If it's cool I'm just going to copy and paste the majority of my email to them.
I was super excited that I got my aerodrums today off amazon.
I have followed everything to the letter and so far the results have been absolutely horrible. We'll start with the latency issue. My room is almost completely dark (and I tried other amounts of lightness) I have a laptop that is barely a week old and is more than able to provide the computing power to make this a top-notch experience. I had headphones connected via Bluetooth at first and I thought maybe that was a problem so then I hardwired the headphones and still had issues with latency. I have gone into the aerodrum settings and I'm trying to use the shared wasapi setting. Of course to use that you have to go into your computer settings and change other things however my computer is not letting me select a format with 44100 hz.
I have also tried the option to let aerodrums choose which seems to only allow sounds to come out of my laptop speakers and not even my headphones if I have those attached. The latency issue seems to be a lot better when this choice is made but obviously not practical.
The other problem I'm having is being able to actually hit a drum while it's in the right area. Ride cymbal and crash and floor tom seem to be ok - ish. Hi hat? Forget it. I have to move my hand so far to the left (4" if I'm measuring it on my laptop screen) before it works and the snare drum I have to move my hands so far down that I'm almost hitting the floor. If I'm even in the center of the snare it's hitting the tom. And of course having to reach down that low every other hit I'm activating the menu. My kick drum and hi-hat control on my feet work intermittently.
I've set up the exact distance that is required from where I'm sitting. I've tried moving my table farther away, closer. Right now I'm sitting in the complete dark except for the PlayStation light.
I really want this to work. Please help....
Kevin
I was super excited that I got my aerodrums today off amazon.
I have followed everything to the letter and so far the results have been absolutely horrible. We'll start with the latency issue. My room is almost completely dark (and I tried other amounts of lightness) I have a laptop that is barely a week old and is more than able to provide the computing power to make this a top-notch experience. I had headphones connected via Bluetooth at first and I thought maybe that was a problem so then I hardwired the headphones and still had issues with latency. I have gone into the aerodrum settings and I'm trying to use the shared wasapi setting. Of course to use that you have to go into your computer settings and change other things however my computer is not letting me select a format with 44100 hz.
I have also tried the option to let aerodrums choose which seems to only allow sounds to come out of my laptop speakers and not even my headphones if I have those attached. The latency issue seems to be a lot better when this choice is made but obviously not practical.
The other problem I'm having is being able to actually hit a drum while it's in the right area. Ride cymbal and crash and floor tom seem to be ok - ish. Hi hat? Forget it. I have to move my hand so far to the left (4" if I'm measuring it on my laptop screen) before it works and the snare drum I have to move my hands so far down that I'm almost hitting the floor. If I'm even in the center of the snare it's hitting the tom. And of course having to reach down that low every other hit I'm activating the menu. My kick drum and hi-hat control on my feet work intermittently.
I've set up the exact distance that is required from where I'm sitting. I've tried moving my table farther away, closer. Right now I'm sitting in the complete dark except for the PlayStation light.
I really want this to work. Please help....
Kevin