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Cant get Aered to install on my Mac

Posted: Fri Feb 21, 2025 9:10 pm
by Bobert
Greetings -

New user of Aered, cant wait to start using it after reading some very positive reviews. I purchased Aered, but I’m unable to get it to install. I downliaded the file, moved to my Applications folder as instructed, and try clicking while holding the Control Key, but it does not install. I only get the Aered Installer pop up window telling me to drag it to the Applications folder. I’ve emailed sales and support at Aerodrums but not response…..

Bobert

Re: Cant get Aered to install on my Mac

Posted: Mon Feb 24, 2025 9:28 pm
by Richard
Hi, there is no installation step. You just run the application.

It sounds like you might have dragged the wrong icon into your Applications folder.

Can you try this:
Double-click on the Aered.dmg file you downloaded.
Then inside the window that pops open, double-click on the Aered icon.
Does it run then? If not, what happens?

Re: Cant get Aered to install on my Mac

Posted: Mon Feb 24, 2025 11:28 pm
by Bobert
Thanks Richard, I was able to get it to install after I made the post. I saw that the file was also in my Locations folder and when i clicked on it there, it worked. Not sure whats going on but as long as it works I’m happy.

FYI, when I click on the aered.dmg file in my Applications folder, the only thing that happens is the dialog window opens telling me to drag the file to the Applications folder.