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Download email not sending
Posted: Sat Feb 25, 2023 9:56 am
by Vanish
I tried a few times to get the download emails sent but I can't get it sent to my email. I've tried checking my spam folder and waiting around 30 minutes.
Re: Download email not sending
Posted: Thu Mar 02, 2023 4:26 pm
by Richard
Hi, I'm sorry about this. There is some issue where a small number of people aren't receiving the expected email after giving their email address on our website. We're still trying to figure out what's causing it. I have sent you a PM.
Re: Download email not sending
Posted: Fri Apr 07, 2023 7:00 pm
by Robot17
I'm having the same problem. Not receiving emails to in box or spam. Please advise.
Re: Download email not sending
Posted: Mon Apr 17, 2023 6:52 am
by Schpaddell
Good morning,
I have tried it multiple times but for me the mail with the download link does not show up. Can you send it to me via pm too?
Thank you and best regards
Re: Download email not sending
Posted: Wed Aug 30, 2023 6:45 pm
by kmcnaughton
Hello, I'm having the same issue of not receiving a download link via email.
Thank you for your assistance,
Ken