Download email not sending

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Vanish
Posts: 1
Joined: Sat Feb 25, 2023 9:52 am

Download email not sending

Post by Vanish » Sat Feb 25, 2023 9:56 am

I tried a few times to get the download emails sent but I can't get it sent to my email. I've tried checking my spam folder and waiting around 30 minutes.
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Richard
Posts: 1029
Joined: Wed Feb 26, 2014 1:45 am

Re: Download email not sending

Post by Richard » Thu Mar 02, 2023 4:26 pm

Hi, I'm sorry about this. There is some issue where a small number of people aren't receiving the expected email after giving their email address on our website. We're still trying to figure out what's causing it. I have sent you a PM.
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Robot17
Posts: 1
Joined: Fri Apr 07, 2023 6:58 pm

Re: Download email not sending

Post by Robot17 » Fri Apr 07, 2023 7:00 pm

I'm having the same problem. Not receiving emails to in box or spam. Please advise.
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Schpaddell
Posts: 1
Joined: Mon Apr 17, 2023 6:49 am

Re: Download email not sending

Post by Schpaddell » Mon Apr 17, 2023 6:52 am

Good morning,

I have tried it multiple times but for me the mail with the download link does not show up. Can you send it to me via pm too?

Thank you and best regards
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kmcnaughton
Posts: 1
Joined: Wed Aug 30, 2023 6:23 pm

Re: Download email not sending

Post by kmcnaughton » Wed Aug 30, 2023 6:45 pm

Hello, I'm having the same issue of not receiving a download link via email.
Thank you for your assistance,
Ken
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