Search found 1017 matches

by Richard
Mon Nov 13, 2023 12:01 pm
Forum: Support
Topic: Product Key/M1 support
Replies: 3
Views: 16818

Re: Product Key/M1 support

The product key should have been on a piece of card in a sleeve on the inside lid of the Aerodrums box. Let me know if you can't find it.

As far as we know there are no issues running Aerodrums on M1 and M2 Macs.
by Richard
Mon Nov 13, 2023 11:14 am
Forum: General
Topic: Hi hat help
Replies: 25
Views: 430057

Re: Hi hat help

For me the label appears as "Solo aperto o chiuso". It should be turned off when you run Aerodrums for the first time. Are you sure you didn't enable it at some point?
by Richard
Mon Nov 13, 2023 11:14 am
Forum: Support
Topic: REAPER'S METER RED WITH AERODRUMS
Replies: 31
Views: 57284

Re: REAPER'S METER RED WITH AERODRUMS

If MIDI mode is enabled in Aerodrums then the settings related to audio output devices will be disabled on the Latency screen.
by Richard
Mon Nov 06, 2023 10:28 pm
Forum: General
Topic: Hi hat help
Replies: 25
Views: 430057

Re: Hi hat help

Those instructions are outdated. The relevant parameter is now accessible in Aerodrums' MIDI screen. It appears at the bottom and is labelled "Open or closed only".
by Richard
Tue Oct 31, 2023 1:56 pm
Forum: General
Topic: Aerodrums 2
Replies: 72
Views: 152555

Re: Aerodrums 2

It is hard to make absolute measurements but we have measured the audio latency of Aerodrums 1 running on a MacBook and compared it to Aerodrums 2 and they are basically identical (give or take a couple of milliseconds). We're very happy with this and we don't believe there is much that could be don...
by Richard
Mon Oct 30, 2023 8:14 pm
Forum: General
Topic: Aerodrums 2
Replies: 72
Views: 152555

Re: Aerodrums 2

Sent you a PM.
by Richard
Sat Oct 28, 2023 9:50 pm
Forum: General
Topic: Aerodrums 2
Replies: 72
Views: 152555

Re: Aerodrums 2

Hi, thanks for your interest in Aerodrums 2. I sent you a PM.
by Richard
Thu Oct 26, 2023 1:42 pm
Forum: General
Topic: Can’t hear bass drum
Replies: 5
Views: 15143

Re: Can’t hear bass drum

There shouldn't be any need to clone a kit. If you try a preset kit such as "My First Aerodrums Kit", is it also the case that you can't hear the kick drum? About headphones, what type are you using (e.g. 3.5mm jack, USB, Bluetooth)? In case you didn't do this, can you try plug your headphones in be...
by Richard
Mon Oct 23, 2023 10:32 am
Forum: Support
Topic: REAPER'S METER RED WITH AERODRUMS
Replies: 31
Views: 57284

Re: REAPER'S METER RED WITH AERODRUMS

If Aerodrums is in MIDI only mode, it should not try to initialize any audio device. So it should not be an audio issue. It could just be that your computer is struggling to run Reaper at the same time as Aerodrums. In this case, maybe pressing ctrl+g to disable graphics will help. In any case, I th...
by Richard
Sun Oct 22, 2023 8:20 pm
Forum: Support
Topic: REAPER'S METER RED WITH AERODRUMS
Replies: 31
Views: 57284

Re: REAPER'S METER RED WITH AERODRUMS

On the Aerodrums MIDI screen, could you try change the value of "Use the MIDI note scheduler" to see if that fixes it?