Search found 913 matches

by Richard
Wed Nov 30, 2022 12:01 pm
Forum: Support
Topic: Windows 11 headphones don’t work
Replies: 1
Views: 30

Re: Windows 11 headphones don’t work

Hi, the headphones issue might be due to your speakers being set as the default audio device in Windows. Could you try change this as follows: - right-click on the volume control icon on the taskbar and select 'Sounds' - click on the 'Playback' tab - right-click on 'Headphones' and choose 'Set as de...
by Richard
Wed Nov 30, 2022 11:06 am
Forum: Support
Topic: Lighting Ring leak into Camera
Replies: 1
Views: 25

Re: Lighting Ring leak into Camera

Hi, I'm sorry about this - it looks like the lens on the lamp has gotten dislodged. To fix this can you try the following: Remove the lamp from the camera and place it flat on its back on a table. (The black plastic part should be in contact with the table, not the LED ring.) Then, with a piece of c...
by Richard
Thu Nov 24, 2022 3:56 pm
Forum: Support
Topic: Cant initialize audio device on Mac
Replies: 9
Views: 1649

Re: Cant initialize audio device on Mac

Sorry I should have instructed you on how to get some sound out of Aered. The easiest way is to click the Preferences button on the left, then click the Audio tab in the top left, then click the Enabled button under Click Track and then click Close. Now press 'p' (or click the green play button) to ...
by Richard
Wed Nov 23, 2022 10:21 am
Forum: General
Topic: FANTASTIC!!! MANY THANKS AERODRUMS!
Replies: 1
Views: 271

Re: FANTASTIC!!! MANY THANKS AERODRUMS!

Thanks! Hearing feedback like this makes us happy too :)
by Richard
Wed Nov 23, 2022 10:19 am
Forum: Support
Topic: Cant initialize audio device on Mac
Replies: 9
Views: 1649

Re: Cant initialize audio device on Mac

Sorry for the delay. I'm a bit stumped with this one. Have you tried to run our Aered software (https://aerodrums.com/get-aered/) on your Mac? It also uses the same audio engine as Aerodrums. Since Audacity works for you, I'm wondering if perhaps our audio libraries need to be updated to the latest ...
by Richard
Fri Nov 18, 2022 4:02 pm
Forum: Support
Topic: Cant initialize audio device on Mac
Replies: 9
Views: 1649

Re: Cant initialize audio device on Mac

So when you try to run Aerodrums it pops up an error message saying it's unable to initialize an audio device? Does it let you select any audio devices from the Latency screen after that point? Also, in case you're not set to "No MIDI" on the MIDI screen, can you set it to no MIDI and see if it make...
by Richard
Thu Nov 17, 2022 9:47 am
Forum: Support
Topic: Cant initialize audio device on Mac
Replies: 9
Views: 1649

Re: Cant initialize audio device on Mac

That's quite odd. This is the first time we've heard of this happening on a Mac. If you had a DAW or other software running at the time you launched Aerodrums I would reboot and try it again before running any other applications. If you have time it would good if you could download and run the free ...
by Richard
Tue Nov 08, 2022 2:49 pm
Forum: General
Topic: Speakers
Replies: 1
Views: 367

Re: Speakers

Yes, you can use any speakers that you can plug into your computer.
by Richard
Tue Nov 08, 2022 2:48 pm
Forum: Support
Topic: Application Resolution Size
Replies: 3
Views: 751

Re: Application Resolution Size

Sorry, we don't have a timeline for the next update yet.
by Richard
Tue Nov 08, 2022 2:48 pm
Forum: General
Topic: .aer files can't be launched on Mac
Replies: 7
Views: 15412

Re: .aer files can't be launched on Mac

Dragging and dropping .aer files onto the Aered window is now supported. However, the association between .aer files and the Aered application is not set up automatically. You may be able to fix this by manually associating .aer files with Aered as explained here: https://support.apple.com/en-sa/gui...