Half part of LEDs on/off?

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Robertoleone
Posts: 2
Joined: Thu Oct 08, 2015 8:46 pm

Half part of LEDs on/off?

Post by Robertoleone » Thu Oct 08, 2015 8:49 pm

Hi
I have a question about LED lamp, in recent weeks has been turning on and off while play, only half of the lamp.
It never happened before. What`s the problem?: Broken? Settings?
May you help me?
Thank you

nickynoodles
Posts: 12
Joined: Thu Sep 24, 2015 5:08 pm

Re: Half part of LEDs on/off?

Post by nickynoodles » Fri Oct 09, 2015 9:24 am

I have recently had the same problem unfortunately.

It appears to be a bad connection internally in the lamp. I keep meaning to get a photo of it half illuminated so I can send it to Aerodrums support.

Sipaliwini
Posts: 436
Joined: Thu Jan 16, 2014 12:40 pm

Re: Half part of LEDs on/off?

Post by Sipaliwini » Wed Oct 14, 2015 10:55 am

Hello Roberto,

I have finally sent you an email, I am really sorry for the delay. It is a broken lamp, we will send you a replacement.

Sipaliwini
Posts: 436
Joined: Thu Jan 16, 2014 12:40 pm

Re: Half part of LEDs on/off?

Post by Sipaliwini » Wed Oct 14, 2015 11:00 am

Hello Nicky,

sorry about this issue. Don't wait too long (it could get worse) please use the warranty email (see the manual).

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