Exported WAV files crash all players

Exported WAV files crash all players

Postby BenkeSmith » Thu Oct 19, 2017 9:42 am

Just bought Aerodrums (yesterday), software is latest version.
Today I tried to export my recordings a WAV files (with and without songs).
The file sizes seem OK, but I can't play the audio files, they crash every player!
BenkeSmith
 
Posts: 6
Joined: Thu Oct 19, 2017 9:32 am

Re: Exported WAV files crash all players

Postby Richard » Thu Oct 19, 2017 2:39 pm

We haven't seen an issue like this before. Could you email one of the broken WAV files to richard.lee@aerodrums.com and I'll check what's wrong with it. Thanks.
Richard
 
Posts: 563
Joined: Wed Feb 26, 2014 1:45 am

Re: Exported WAV files crash all players

Postby BenkeSmith » Thu Oct 19, 2017 2:50 pm

Dear Richard,
It seems that this error occurs only with specific audio settings.
The selected output was HDMI audio through my BenQ monitor. The recording played fine within the Aerodrums software, but the WAV output was corrupted.
When I changed the output to the standard Windows HD output, the WAV recording was OK. :-)

I will send you a download link to a corrupted WAV file soon...
BenkeSmith
 
Posts: 6
Joined: Thu Oct 19, 2017 9:32 am

Re: Exported WAV files crash all players

Postby BenkeSmith » Thu Oct 19, 2017 5:07 pm

Hmmm.... I tried again with the same settings, and now it works.
I don't know what was the problem earlier... but it seems it was a one-time error only. :-)
BenkeSmith
 
Posts: 6
Joined: Thu Oct 19, 2017 9:32 am

Re: Exported WAV files crash all players

Postby Richard » Thu Oct 19, 2017 5:56 pm

Ok, good to know that. If it happens again let us know.
Richard
 
Posts: 563
Joined: Wed Feb 26, 2014 1:45 am


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