PS3 Camera issues Win10

PS3 Camera issues Win10

Postby Volruk » Mon Jan 15, 2018 2:21 pm

Greetings,

I've recently purchased the Aerodrums kit and was looking forward to trying it out; however, I have been unable to get the PS3 camera that comes with the kit to work through the program. :(

The camera itself is operational through CL-Eye software but cannot be detected by Windows 10 with native drivers or the ones the 'aerodrums-camera-installer.exe' installs. I've tried uninstalling all camera related drivers, reinstalled Aerodrums, ran the camera installer as admin, but to no success.

Looking for ideas on how to get this thing to work. If any specs are needed or system dumps, let me know.

Thanks in advance.
Volruk
 
Posts: 1
Joined: Mon Jan 15, 2018 2:14 pm

Re: PS3 Camera issues Win10

Postby Richard » Mon Jan 15, 2018 7:46 pm

Aerodrums won't be able to install its camera drivers if the CL-Eye driver is present.
Could you try once more to follow the steps here:
http://aerodrums.com/fixit/#acb
making sure to plug in the camera at the right time when prompted during installation.

If that doesn't work, can you follow the steps after "If the problem persists, follow these further steps" here:
http://aerodrums.com/fixit/#aca

I realise you said you tried this already but I think it's worth trying once more. If you can't get it to work please send me a private message and we can arrange a support call.
Richard
 
Posts: 637
Joined: Wed Feb 26, 2014 1:45 am

Re: PS3 Camera issues Win10

Postby Richard » Mon Jan 15, 2018 7:57 pm

By the way, if Aerodrums doesn't detect the camera after a reboot the fix for this is to unplug the camera from the USB port and plug it back in. We have seen this happen on some Windows 10 computers.
Richard
 
Posts: 637
Joined: Wed Feb 26, 2014 1:45 am


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