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Lost my code :(

PostPosted: Thu Nov 16, 2017 4:26 pm
by Abed korek
Hello there i ve bought the aerodrums couple of monthes ago installed it on my laptop works perfectly today i wanted to install it on my desktop i couldnt find the key seems like i lost it ? How can i get the key and is it registered somewhere in the installed software (on the laptop) thank you

Re: Lost my code :(

PostPosted: Sat Nov 18, 2017 11:13 am
by Richard
Hello, sorry for the delay. I was travelling. Can you email support@aerodrums.com with some proof of the purchase if you have it (e.g. an order confirmation email). Thanks.

Re: Lost my code :(

PostPosted: Tue Nov 21, 2017 8:09 pm
by Abed korek
Hey I will I still have the package and has the barcode and a key on it would that helpp??

Re: Lost my code :(

PostPosted: Tue Nov 21, 2017 11:59 pm
by Richard
No, the product code would have been printed on a piece of card (around the size of a business card) that came in your Aerodrums box. Best to email support and we'll help you out.