Problems with the camera

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acalderon
Posts: 1
Joined: Fri Nov 10, 2017 4:22 pm

Problems with the camera

Post by acalderon » Fri Nov 10, 2017 4:28 pm

Greetings, the program worked fine, but yesterday windows was updated when starting the computer and from that moment it does not recognize the camera, I did a test and the camera is fine, it works well and the drivers are, I think it should be something more aerodum and the new windows update, if you can help me I would appreciate it

Richard
Posts: 1014
Joined: Wed Feb 26, 2014 1:45 am

Re: Problems with the camera

Post by Richard » Tue Nov 14, 2017 3:30 am

Hi, did you try unplug the camera and plug it back in? Sometimes Windows 10 doesn't detect the presence of the camera unless it's physically plugged in after Windows boots.

What test did you do to determine that the camera and drivers seem to be working fine?

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