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Need new pieces

Posted: Mon Jun 05, 2017 11:40 pm
by Wolfgang
Hi, I need very urgent a new light. I think my cable is broken several times. I’m using Aerodrums since 2 years now about 4 times a week and I’m still working with the original pieces. Since some months I’m having more and more problems getting the light to work after transporting. I’ve stopped forcing the cable into it’s emplacement in the box and it’s a bit better. If you are transporting AD often, I don’t think it’s a good idea to force the cable into this emplacement, it’s very tight and the cable really thin. Me, I will never put it there again.
I’ve also started doing gigs with Aerodrums and I need a second pair of sticks in case if I loose one while playing. I’ve seen Aerodrums in several music-shops here in Paris, but they don’t sell the pieces.
I would like to command:

1 lamp
1 pair of sticks
4 balls
1 tube of silicone

I hope you are accepting Paypal

Re: Need new pieces

Posted: Tue Jun 06, 2017 9:06 am
by Sipaliwini
Hello,

thank you for your feedback. Aerodrums now comes in a new box that includes room for the camera, it has more space for the lamp cable. I'm sorry that the old box was a bit tight once the lamp cable has been unpacked.

It's great that you have started gigging with Aerodrums.

We will send an email to the address you used to register to the forum about your order, I hope it's Ok.

Re: Need new pieces

Posted: Tue Jun 06, 2017 9:13 am
by Richard
Hi, if you could send your request for replacement parts to the Aerodrums support email address (see http://aerodrums.com/contact-us/), my colleague Maria will help you with your order.

Re: Need new pieces

Posted: Wed Jul 19, 2017 3:37 am
by tatoladrumer
Someting like this was happened with me... my little son (3 years old) broken the ligth cable and I did like to know how can I buy a new light, because now I can't play more.

Thanks

Re: Need new pieces

Posted: Thu Jul 20, 2017 11:09 am
by Sipaliwini
I have sent you a private message with instructions to proceed.