Re: instalation wont open
Posted: Tue Mar 14, 2017 8:57 pm
Aerodrums will still run if the camera driver is not installed correctly so that's unlikely to be an issue.
At this point I would check the Windows Event Viewer after attempting to run Aerodrums to see if there any logged errors.
If you want to try this yourself you can run the Event Viewer by pressing Windows key + R, then typing "eventvwr" into the Run box that appears and pressing enter.
The Event Viewer should then run. You can click on Windows Logs -> Application on the left column to see if there are any errors that pertain to Aerodrums.
If that doesn't give us any clues then I think that we'd need to set up a Skype or TeamViewer session so that I can see your laptop screen. Unfortunately I'm going to be away for the next few days but I'd be happy to send you a private message to set up a call on Monday if you want.
At this point I would check the Windows Event Viewer after attempting to run Aerodrums to see if there any logged errors.
If you want to try this yourself you can run the Event Viewer by pressing Windows key + R, then typing "eventvwr" into the Run box that appears and pressing enter.
The Event Viewer should then run. You can click on Windows Logs -> Application on the left column to see if there are any errors that pertain to Aerodrums.
If that doesn't give us any clues then I think that we'd need to set up a Skype or TeamViewer session so that I can see your laptop screen. Unfortunately I'm going to be away for the next few days but I'd be happy to send you a private message to set up a call on Monday if you want.