Drums won't open

Drums won't open

Postby aerodollar » Sat Jan 21, 2017 1:56 pm

I got aerodrums for christmas and every time I try to open it the app goes back to opening instructions. Someone help please!
Posts: 1
Joined: Sat Jan 21, 2017 1:41 pm

Re: Drums won't open

Postby Richard » Mon Jan 30, 2017 2:15 pm

Apologies for the delay. We're just back from attending a trade show abroad.
Are you still having issues getting Aerodrums installed?
Correct me if I'm wrong but I'm assuming you're trying to install on a Mac.
After opening the .dmg file you downloaded, did you drag the Aerodrums icon in the Applications folder and then try to open from there by right-clicking on the Aerodrums icon and choosing 'Open'?
Posts: 647
Joined: Wed Feb 26, 2014 1:45 am

Return to Support