Camera freeze on setup

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aerodrummer
Posts: 22
Joined: Mon Jul 27, 2015 2:19 pm

Camera freeze on setup

Post by aerodrummer » Fri Sep 04, 2015 12:00 pm

On the current version of OSX the camera freezes when setting up the camera - it's where you line up yourself with the picture. You only get a few seconds before the picture hangs. Drumming is fine -it's just hard to line up your chair with a frozen picture. I hope this can be fixed on a new update. Thanks.

Sipaliwini
Posts: 436
Joined: Thu Jan 16, 2014 12:40 pm

Re: Camera freeze on setup

Post by Sipaliwini » Fri Sep 04, 2015 12:26 pm

Hello, in your setup, is there a USB hub between the camera and your computer?
I am asking because there have been a few users who didn't get a picture at all at this step, and it was caused by an external hub.

aerodrummer
Posts: 22
Joined: Mon Jul 27, 2015 2:19 pm

Re: Camera freeze on setup

Post by aerodrummer » Fri Sep 04, 2015 10:14 pm

Yes there is. I'll try it directly connected to the Mac. Thanks :)

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