Graphics not appearing

Graphics not appearing

Postby Minma » Mon Jun 29, 2015 2:59 am


I have installed the program but the graphics are not appearing, only the buttons to go forwards back and to open the manual. I have checked my graphics card. It says Microsoft Basic Display Adapter and it is up to date. My computer is Windows 8.1.

Any suggestions please? As I'm itching to try this out!

Many thanks

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Joined: Mon Jun 29, 2015 2:55 am

Re: Graphics not appearing

Postby Sipaliwini » Mon Jun 29, 2015 9:30 am

Hello Martin,

sorry that you have not been able to drum yet.
Your problem does look like a graphics driver issue.

Usually when the graphics adapter says "Microsoft Basic Display Adapter" in the device manager, it is because the adapter is using a generic driver from Microsoft instead of the adapter's manufacturer's driver.
These driver often don't support the full range of capacities of the adapter.

Are you able to identify the manufacturer and model of your graphics adapter? (for example by looking up your computer model, or by looking at the specifications stated when you purchased it).
If so, you can download the driver from the manufacturer's website.
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