Not able to download Software
Posted: Thu Apr 12, 2018 2:42 pm
Hi Team,
Hope you guys are doing well. I've just received my Aerodrums and thanks for that. However, I am experiencing issues trying to download the software.
After about 15 minutes of download, it only downloaded 1 (literally one) megabyte worth of information. According to this, it would take three days to download this. I don't want to wait for that long (I took days off work in order to play and relax) and even if I wanted to, I still couldn't because the downloads fail after a certain period of time. This happens with all your files under the Software page. I am not sure what's wrong with your servers or bandwidth, but this needs to be taken care of ASAP. It feels frustrating, honestly.
Please advise. Attached you'll find a screenshot.
Thanks upfront!
Hope you guys are doing well. I've just received my Aerodrums and thanks for that. However, I am experiencing issues trying to download the software.
After about 15 minutes of download, it only downloaded 1 (literally one) megabyte worth of information. According to this, it would take three days to download this. I don't want to wait for that long (I took days off work in order to play and relax) and even if I wanted to, I still couldn't because the downloads fail after a certain period of time. This happens with all your files under the Software page. I am not sure what's wrong with your servers or bandwidth, but this needs to be taken care of ASAP. It feels frustrating, honestly.
Please advise. Attached you'll find a screenshot.
Thanks upfront!