Search found 411 matches

by Sipaliwini
Mon Jun 19, 2017 2:55 pm
Forum: Support
Topic: Aerodrums Installer
Replies: 1
Views: 3198

Re: Aerodrums Installer

Hello, I am sorry about this issue. We host our files with Amazon's S3 service, unfortunately the connection between their servers and a few internet service providers is not good enough. Using a different internet connection usually solves the problem. I am sending you a private message in case thi...
by Sipaliwini
Tue Jun 06, 2017 9:06 am
Forum: Support
Topic: Need new pieces
Replies: 4
Views: 5774

Re: Need new pieces

Hello, thank you for your feedback. Aerodrums now comes in a new box that includes room for the camera, it has more space for the lamp cable. I'm sorry that the old box was a bit tight once the lamp cable has been unpacked. It's great that you have started gigging with Aerodrums. We will send an ema...
by Sipaliwini
Mon Jun 05, 2017 11:19 am
Forum: Support
Topic: My Product Code does not work
Replies: 7
Views: 18143

Re: My Product Code does not work

My original reply is quite old, sorry for only posting now.

The product code is now located on a business card sized card with customer support contact details at the back.

It is best to email support if you cannot find the product code.
by Sipaliwini
Thu Jan 26, 2017 5:58 pm
Forum: Support
Topic: Pay with PayPal is not working
Replies: 7
Views: 20047

Re: Pay with PayPal is not working

Thank you, according to PayPal's documentation, this error is raised when PayPal aren't able to pay themselves using the source of funding you have selected. Our website should be telling you this, and to select a different source of funding (e.g. another card, or trying to top up your PayPal accoun...
by Sipaliwini
Thu Jan 26, 2017 5:33 pm
Forum: Support
Topic: Pay with PayPal is not working
Replies: 7
Views: 20047

Re: Pay with PayPal is not working

Hello, I am sorry about this. Do you remember what error message is displayed when it fails?
I am having trouble reproducing the issue on our side.
What country are you accessing aerodrums.com from? (PayPal processes transactions differently depending on the country it thinks you are purchasing from).
by Sipaliwini
Mon Jan 02, 2017 1:37 pm
Forum: General
Topic: Aérodrums et EZ Drummer2 pb cymbales svp!
Replies: 5
Views: 10625

Re: Aérodrums et EZ Drummer2 pb cymbales svp!

Bonjour, je suis désolé que les problèmes persistent. Dans la deuxième moitié de Janvier, nous allons publier une mise à jour d'Aerodrums qui permettra de changer les notes MIDI envoyées par Aerodrums. Cela permettra d'envoyer à EZ Drummer la note qu'il attend pour la China. En attendant, il existe ...
by Sipaliwini
Mon Nov 21, 2016 12:19 pm
Forum: General
Topic: Aérodrums et EZ Drummer2 pb cymbales svp!
Replies: 5
Views: 10625

Re: Aérodrums et EZ Drummer2 pb cymbales svp!

Bonjour, Malheureusement EZDrummer ne permet pas de définir le routage des notes MIDI (Superior Drummer, comme d'autres échantilloneurs, le permet). Un employé de Toontrack nous a dit la semaine dernière qu'ils ont ajouté un réglage Aerodrums (là où nous recommandions le réglage Roland ou Alesis), m...
by Sipaliwini
Wed Nov 16, 2016 1:18 pm
Forum: General
Topic: New Soft
Replies: 2
Views: 5477

Re: New Soft

Thank you for posting the link. Freedrum uses gyroscopes/accelerometers (IMU for short). We have tested it (using Intel's Curie chip and the assistance of some of Intel's engineers) and concluded that drum sticks undergo too much acceleration for it to allow fast and accurate drumming. The fact that...
by Sipaliwini
Thu Nov 10, 2016 9:27 am
Forum: General
Topic: About drum setup ???
Replies: 1
Views: 4724

Re: About drum setup ???

Yes, but you need to make a copy of one of the preset kits first:
-In the drum kits screen, select the kit you want to start from and then click "Clone"
-Give it a name and press Ok twice
-While drumming, hit menu then "adjust drums" then "place one drum" or "place all drums"
by Sipaliwini
Sun Oct 16, 2016 11:23 am
Forum: Support
Topic: OpenGL support
Replies: 3
Views: 8129

Re: OpenGL support

Hello, did your computer come with Windows 10 installed, or did Microsoft get you to upgrade? The problem you are having can usually be solved by making Windows 10 accept drivers released for earlier versions of Windows. Unfortunately the process is quite convoluted, and it has not affected many use...