Search found 761 matches

by Richard
Mon Jun 01, 2020 1:53 pm
Forum: Support
Topic: LOST PRODUCT KEY
Replies: 1
Views: 24

Re: LOST PRODUCT KEY

Hi, I sent you a PM with instructions.
by Richard
Thu May 28, 2020 1:39 am
Forum: Support
Topic: Separate exercises on same page possible?
Replies: 3
Views: 5529

Re: Separate exercises on same page possible?

We have since added a line break feature that you might find useful.
See here for details: viewtopic.php?f=8&t=7715
by Richard
Tue May 19, 2020 1:03 pm
Forum: Support
Topic: Export to PDF isn´t possible
Replies: 6
Views: 652

Re: Export to PDF isn´t possible

Please see this post for an update on this issue:

viewtopic.php?f=10&t=34213
by Richard
Tue May 19, 2020 1:01 pm
Forum: Support
Topic: Export PDF issue
Replies: 0
Views: 230

Export PDF issue

There is a known issue with exporting PDFs caused by an external library that we are using. Thanks to user 'LordofDrums' for helping me track this down. If the PDF path that you specify in the "Save As" dialog box contains letters that don't belong to the English alphabet, they will be ignored. This...
by Richard
Sat May 16, 2020 8:10 pm
Forum: General
Topic: Aerodrums with Mac
Replies: 3
Views: 334

Re: Aerodrums with Mac

I'm not generally a Mac user but I much prefer the experience of using Aerodrums on Mac. It has always run flawlessly on my 2013 MacBook Air and audio latency is even better than on Windows laptops I've tried.
by Richard
Fri May 15, 2020 5:48 pm
Forum: Support
Topic: Lantecy issue on new MacBookPro 2020
Replies: 3
Views: 235

Re: Lantecy issue on new MacBookPro 2020

Ok, that's good to hear. Aerodrums 3D has some options in its menu to limit the frame rate. You should be able to set the maximum frame rate to 30 or 60 FPS to stop your fans from going crazy. I can't recall ever seeing the other problem. Maybe a reboot would help to ensure you don't have other apps...
by Richard
Fri May 15, 2020 4:12 pm
Forum: Support
Topic: Lost product key
Replies: 1
Views: 198

Re: Lost product key

Hi, I will send you a private message with instructions.
by Richard
Fri May 15, 2020 3:02 pm
Forum: Support
Topic: Lantecy issue on new MacBookPro 2020
Replies: 3
Views: 235

Re: Lantecy issue on new MacBookPro 2020

Hi, when you tried Aerodrums on other Macs and didn't achieve full frame rate, was the camera plugged directly into the computer or was it going through a USB hub or adapter? From what you said it could be an issue with the USB-A to USB-C adapter. We had one other customer who had a similar issue (a...
by Richard
Fri May 15, 2020 2:15 pm
Forum: Support
Topic: Output pedal movement as MIDI signal?
Replies: 2
Views: 314

Re: Output pedal movement as MIDI signal?

For hihats, Aerodrums will send a MIDI value (I believe in the range [0,255]) representing how far the hihat pedal is pressed down. By default it uses CC4 for this which you should be able to access in your program. On the MIDI screen in Aerodrums, you will need to disable the two options under the ...
by Richard
Wed May 13, 2020 7:19 pm
Forum: Support
Topic: Export to PDF isn´t possible
Replies: 6
Views: 652

Re: Export to PDF isn´t possible

Thanks for testing that. I'm sorry it didn't work as I expected.

If you wouldn't mind running one more thing, I just sent you a private message with a link to another file.